What we offer

Excellent health benefits plan, which includes medical, vision and dental options
401(k) with company match
Company profit sharing plan
Generous paid time-off and paid holidays
Paid parental leave
Company-paid mental health benefit through Headspace
2 free on-site fitness rooms
Employee Assistance Program
Employee Resource Groups
Personal and professional development program

Job Summary

The Director of Strategic Sourcing & Procurement will lead the strategy, operations, and deliverables of the SERVPRO Procurement Department and Preferred Vendor Group (a Group Purchasing Organization). This position is critically important in helping to deliver commitments from both the Procurement and GPO Teams. Our GPO supports a combined spend of over $95 million annually across 110 plus vendors. Our Procurement team supports all contracting and procurement activities at headquarters office. The Director of Strategic Sourcing & Procurement’s primary role is to drive business results in support of growing annual GPO revenue and maximizing resale profit of our direct sale items.

You will

Hold responsibility for the growth and performance of a Group Purchasing Organization (GPO) that caters to a captive audience with over 2000 members.
Work to define and support Preferred Vendor Group (PVG) Strategic Plan, ensuring that all direct reports have the understanding and confidence needed to promote their vendors to the franchise base and achieve desired results.
Directly manage a small team. Set individual and team goals for employees and motivate them to achieve results.
Research, analyze and interpret market data to provide strategic direction and differentiation for the Preferred Vendor Group.
Develop relationships with franchise customers to gain understanding of challenges with respect to non-labor costs, supply chain operations, information systems and quality and performance drivers.
Bring cross-functional teams together to evaluate new opportunities, make strategic recommendations and optimize deal structures to grow the business.
Negotiate vendor contracts, focusing on obtaining the best revenue share and volume discounts possible. Negotiations are multifaceted; maximizing the relationship for franchisees and corporate while understanding and supporting vendor goals.
Responsible for overall vendor compliance. Ensure that vendors have a solid understanding of program requirements and confirm that they are performing to expectations.
Track performance of both direct reports and vendors by developing and tracking Key Performance Metrics (KPM’s) relative to the actions and activities both parties engage in. Develop, assess, and use data to drive activities and achieve results.
Provide conflict resolution between franchises and vendors when situations arise. Work to understand root causes and strive to provide lasting solutions.
Provide divisional support outside of stated role as needed. Work with Department Managers to ensure shared resources are available to meet divisional and corporate goals

Additional responsibilities

Support division’s annual Convention/tradeshow efforts. Provide support as needed to the Tradeshow Manager, ensuring that this annual event is always a success.
Work with all departments corporate wide to grow understanding of the Preferred Vendor Group offering and scope.
Develop and implement processes and procedures to align with the strategic initiatives and goals set forth by the company and individual divisions.
Provide leadership and work with the team to identify, develop and implement best practices.
Support a continuous improvement attitude and environment. Strive to enhance offerings and results.

You have

Ten or more year’s supervisory experience, preferably in a purchasing and/or Account Management environment.
Experienced in contract negotiations
Intermediate to expert knowledge of Microsoft Office suite of products.
Ability to define and measure Key Performance Metrics that support efficient operations. Ability to generate detailed reports and perform basic to intermediate level data analysis.
Strong process management skills; experience streamlining office work processes and workflow; working knowledge of Lean Six Sigma principles a strong plus.
A proven track record as a problem solver and self-starter
Expertise in managing the P&L and understanding of the financial implications to the organization
Strong leadership and people skills, good written and verbal communication skills, analytical ability, integrity, initiative, and excellent customer relationship skills.
Demonstrated ability to make concise decisions quickly.
A driver's license and the ability to travel as needed to fulfill job responsibilities.

Education

Bachelor’s degree in related field, comparable experience, or combination of both

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

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Director of Strategic Sourcing & Procurement