Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, or disability status. EEO/Disabled/Vets

Job Description

Job Description - Manager Sourcing - IT Services Category

The Manager – IT Services Sourcing is responsible for leading the strategic sourcing, negotiation, and contract management of IT services, including managed services, professional services, infrastructure services, application development & maintenance (ADM), and consulting engagements. This role partners globally across regions—including India, UK, and Australia—and collaborates closely with legal, finance, and business stakeholders to ensure optimized commercial outcomes, risk mitigation, and value delivery.

Key Responsibilities

Lead sourcing strategy, supplier evaluations, negotiations, and contracting for IT Services spend categories (e.g., managed services, consulting, cloud services support).
Partner with offshore sourcing execution teams (e.g., India) to manage contract lifecycle, optimize delivery models, and ensure total cost of ownership (TCO) savings.
Collaborate with legal and compliance teams to align contracts with business requirements and corporate policies (e.g., data privacy, cybersecurity, regulatory).
Translate technical statements of work (SOWs), service level agreements (SLAs), and key commercial terms into clear, enforceable contracts.
Manage global supplier relationships and lead governance of master service agreements (MSAs), statements of work, and rate cards.
Develop and execute category strategies based on market intelligence, emerging service delivery models (e.g., offshore, nearshore), and supplier capabilities.
Drive annual cost savings, service quality improvements, vendor performance optimization, and compliance with SLAs and KPIs.
Facilitate alignment and communication across cross-functional stakeholders in the US, UK, Australia, and India.

Qualifications & Skills

A Bachelor's degree or equivalent experience
5–8 years of experience in strategic sourcing and procurement of IT services in a complex, global organization.
Demonstrated success in negotiating large-scale IT services contracts and managing vendor performance.
Strong knowledge of services contracting, rate card negotiations, SLA/KPI frameworks, and performance-based models.
Experience with outsourcing, co-sourcing, and managed services delivery models.
Excellent communication, stakeholder engagement, and cross-functional leadership skills.
Experience working with global sourcing and delivery teams across geographies.

Key Competencies

Courage: Takes ownership of challenges and drives timely resolution.
Collaboration: Builds trust, shares knowledge, and cultivates strong team and vendor relationships.
Commitment: Focused on delivering high-quality results with attention to detail and customer satisfaction.
Continuous Improvement: Identifies opportunities to optimize sourcing processes and vendor delivery.

Job Category

Pay Range: $120,000 - $145,000 + Bonus

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

Manager Sourcing - IT Services Category

Job Type