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Job Description

The Senior Operations Manager of Domino's Supply Chain Center is a key leadership role responsible for planning, organizing, and directing a diverse team of manufacturing and distribution team members in a fast-paced supply chain operation. This role serves as the #2 leader in the center and is a critical part of the succession pipeline for future Center Director roles. The ideal candidate is a strong leader of leaders, capable of driving operational excellence, fostering a high-performance culture, and maintaining positive employee relations.

SHIFT: Sun - Thur: 9AM - 5PM, however, this role requires flexibility to occasionally arrive earlier or stay later depending on the needs of the business. We're looking for someone who can adapt their schedule when critical priorities arise.

COMPENSATION: The pay range for this position is $120,900 - $133,000 base salary plus bonus potential and is based on years of experience, qualifying skills, and scope of departments being led.

For growth and development, you must be relocatable.

Main responsibilities

1. Team Member Engagement & Leadership Development

Provide vision and direction to all team members within the Supply Chain Center.
Develop measurable goals for each team member that drive results.
Create a culture where exceptional people desire to work to their highest level and are appreciated for their performance.
Foster individual relationships with each member of the team and ensure leadership accountability.
Maintain a positive employee relations environment.
Support the development of future leaders through coaching, mentoring, and succession planning.
Interview, hire, evaluate, and resolve employee issues and concerns.
Identify and implement incentive programs to improve productivity and job satisfaction.

2. Operational Excellence

Lead a minimum of 3 functions: Dough Production & Sanitation, Warehouse, Transportation, Customer Service, or Maintenance.
Drive EBITDA and profit-sharing performance through cost reduction and productivity improvements.
Ensure adherence to quality, safety, and regulatory standards.
Execute strategic initiatives and continuous improvement efforts.
Serve as the acting leader in the absence of the Center Director.

3. Financial & Business Management

Provide input for financial decisions and assist in establishing the annual operating budget.
Identify cost-saving opportunities and review P&L statements to drive financial performance.
Manage and monitor capital budgets and improvements.

4. Customer & Stakeholder Engagement

Build strong partnerships with suppliers, franchisees, and store General Managers.
Model solution-oriented behavior and best practices in service and relationship management.
Promote inclusive behaviors and team collaboration to support the Domino’s brand.

Qualifications

Minimum 5 years’ experience in distribution and/or manufacturing operations.
Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.
Demonstrated leadership and supervisory experience in an operations environment.
Proven ability to achieve results and lead high-performing teams.
Strong desire and readiness to advance into a Center Director role.
High integrity, self-discipline, and ability to serve as a role model.
Excellent communication, organizational, and analytical skills.
Proficiency in Microsoft Office and data analysis tools.
Willingness to relocate and support a 24/7 operation with up to 20% travel.

Domino's Offers

Competitive wages
Paid Holidays and Vacation
Positive work environment
Benefits on the first day of employment!
401k matching contributions
15% off the purchase price of stock
Company bonus
Referral bonuses
Career growth

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Senior Operations Manager, Supply Chain