Job Summary

Leads the application of best standards and practices in Supply Chain and Logistics, enforces compliance of relevant guidelines, and supports the resolution of inventory, asset, and vendor/suppliers deficiencies. Leverages current systems to optimize, maintain, and transform current processes, and creates research plans to identify new/existing business operating models according to supply chain future state. Audits suppliers, conducts corrective actions based on interpreting needs identified from audits, and facilitates business reviews. Updates results on utilization, quality, inventory levels, and courier routes for projects, while assessing customers satisfaction levels.

Essential Responsibilities

Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
Performs asset accounting tasks by: performing support tasks to guide transfers and disposals, with limited guidance; recording and maintaining records dispositions in the accounting system with limited guidance; implementing policies and procedures to achieve accountability for the misuse of assets with limited guidance; and identifying and recommending cost reduction opportunities.
Ensures ongoing quality customer services by: resolving standard and non-standard customer issues pertaining to vendors/suppliers reporting, billing, and merchandise with minimal guidance; resolving standard and non-standard backorder problems, delivery delays, repairs, customer concerns, and returns; processing product returns for credit or exchange and recalls with minimal guidance; and preparing reports (e.g., key metrics, cost and daily analysis) to customers with minimal guidance.
Ensures adequate levels of inventory are maintained by: resolving standard and non-standard problems in the receipt and, distribution of inventory, and administering transactions and requests for supplies, equipment, and services with limited guidance; conducting quantitative/qualitative analyses to forecast demand to minimize obsolescence or expiration with minimal guidance; generally applying standard and non-standard strategies for maintaining automated inventory and ordering systems to support standard and nonstandard inventory reconciliation; confirming standard and non-standard reorder levels are updated, maintained, and adhered to so that proper product rotation remains valid, and inventory levels are accurate; and working collaboratively with others in the broader organization and some infrequent outside contacts to maintain the inventory control system (e.g., ensure accuracy of product line, proper level of stock, rotation of product, cleanliness of product/carts).
Note: Depending on assignment, this may include providing direction and leadership to represented employees related to ordering or other inventory tasks.
Maintains and improves supply chain and operations by: executing standard and non-standard activities (i.e., shipping logistics, carrier, and inventory system evaluation) to optimize, maintain, and transform current processes for increased efficiency; developing and implementing research plans to identify new/existing business operating models according to supply chain future state functional and technical design; and, with others in the broader organization, implementing and monitoring processes and some infrequent outside contacts to determine end-to-end sourcing, procurement, and logistics.
Exercises purchasing strategy that is consistent with the overall national sourcing strategy by: facilitating standard and non-standard purchase requests and sourcing substitute items if needed immediately by requesting department; providing projections for purchase standardization, quality, amounts, or equivalency; and resolving standard and non-standard purchase-related problems and implementing cost savings procedures, with limited guidance.
Complies with state and federal regulations, and company policy/procedures pertaining to purchasing, inventory management, and distribution by: interpreting and applying best standards, practices, and enforcing relevant guidelines (e.g., parking and shuttle); soliciting and analyzing quotations for new stock and non-standard items, and fulfilling contracts to ensure compliance with limited guidance; producing standard and non-standard reports for compliance monitoring (e.g., Joint commission, Sarbanes-Oxley [SOX]) and audits with limited guidance; implementing corrective action and resolving deficiencies as necessary on a timely basis and in accordance with company policy with limited guidance; and administering programs of information, collecting data, training, and education for managers/product users on standards programs, product selection, and expected compliance with limited guidance.
Manages suppliers/vendors performance and relationships by: resolving and identifying problems while also communicating with suppliers/vendors, ensuring they comply with policies and regulations, with limited guidance; collaborating with others to support the onboarding of new suppliers/vendors and assists on the administration of routine contract negotiations with suppliers/vendors with limited guidance; conducting corrective actions based on interpreting needs identified from audits with limited guidance; resolving standard and non-standard suppliers/vendor issues; and facilitating business reviews to ensure suppliers/vendors meet operational and cost targets with limited guidance.
Provides technical analysis and reporting services for others by: executing analyses and preparing results on utilization, quality, inventory levels, and courier routes for standard and non-standard projects; administering service surveys tools to assess satisfaction levels and collect feedback for quality improvement procedures, with limited guidance; utilizing tools, techniques, and assumptions to ensure standard and non-standard analyses are appropriate to support operational and business decisions; and preparing reports in response to business needs for selected departments documenting standard and non-standard analytical results.

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Supply Chain Analyst III