Sr. Manager, MX Care Supply Chain

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems. For more than four decades, Samsung has driven innovation, economic growth, and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services, and AI technology, we're creating smarter, sustainable, and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

Develop and implement comprehensive supply chain strategies to ensure seamless delivery of mobile phone parts. Align supply chain operations with corporate goals, focusing on efficiency, cost optimization, and scalability.

Key Responsibilities

• Streamline end-to-end supply chain processes, including procurement, inventory management, and distribution for mobile phone parts.
• Leverage data analytics and technology to identify bottlenecks and implement solutions for improved efficiency.
• Establish and maintain strong relationships with key suppliers and vendors to ensure the timely delivery of high-quality mobile phone parts.
• Negotiate contracts and manage supplier performance to achieve cost savings and quality improvements.
• Identify and mitigate supply chain risks, including disruptions, geopolitical issues, and regulatory changes affecting mobile phone parts.
• Ensure compliance with industry standards, environmental regulations, and ethical sourcing practices.
• Collaborate with R&D, manufacturing, marketing, and sales teams to align supply chain activities with product development and market demands for mobile phone parts.
• Drive initiatives to enhance the sustainability of the supply chain for mobile phone parts, including reducing carbon footprint and promoting circular economy practices.
• Work cross-functionally with teams from Product Planning, Product
• Management to successfully support readiness for Care with product launches
• Reports/projects are complete on time, are accurate, and are distributed properly
• 20% travel requirement throughout the US for location visits, training, meetings, etc.
• Project Management & weekly re-cap reporting
• Ability to manage a business rhythm and maintain a weekly schedule, which enables flexibility & partner touchpoints
• Facilitate vendor meetings & quarterly business reviews
• Provide MX Care Leadership with timely and relevant insight into the readiness status of launch critical deliverables

Skills and Qualifications

Minimum Qualifications

• B.S. degree in a technology or business-related field and/or
• 7-10 years of experience in Service, operations, Supply Chain, and strategy.
• Advanced in Microsoft Office Suite (PowerPoint, Excel, and Access) and have excellent database management skills.
• Typically has expert knowledge of a specific supply chain operation or product group and a general understanding of all supply chain operations from factory to customer.
• Able to identify and predict problems within the supply cycle and has the scope of authority to make changes to process and personnel to meet departmental objectives.
• The ability to develop, read, prepare, interpret, and understand product shipment information from various order and shipping documents to ensure accuracy and thorough preparation of transportation documents.
• Experienced in project management, problem-solving skills & excellent follow-up.
• Excellent organizational and communication skills, both written and verbal (heavy data reporting of results

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