Senior Director of Supply Chain

There has never been a more exciting time to join Request Foods. We’ve been selling products to many of the world’s leading food companies, retailers and restaurants for over 35 years. A privately owned and financially sound company, we do our best to run our business based on Christian values. Whether it’s cooking up great tasting food, assisting in customer support, providing quality and production leadership, or supporting administrative or technical activities, a career at Request Foods is a great opportunity. At Request, we’ve achieved success by treating our employees with integrity, trust and respect. If you’re passionate about food, and the people who help produce it, then Request Foods might just be for you.

The Senior Director of Supply Chain will lead end-to-end supply chain strategy and execution to drive profitable growth, operational excellence, and market expansion. This role calls for a proven supply chain leader with deep food industry experience, strong strategic and analytical skills, and a track record of building high-performing teams while optimizing complex supply networks across sourcing, procurement, manufacturing, logistics, inventory, and demand planning. The role reports directly to the President.

Essential Responsibilities:

• Instill a relationship-based, performance-driven leadership mindset across the Supply Chain organization, emphasizing critical thinking, accountability, and strong business acumen.

• Foster a center-of-excellence culture within supply chain operations by leading, coaching, and developing high-performing, action-oriented teams focused on continuous improvement.

• Inspire, develop, and empower Supply Chain, procurement, logistics and scheduling teams to achieve operational excellence and business success, supporting the company’s long-term growth objectives (2X top line by 2030).

• Develop and execute a comprehensive supply chain strategy aligned with company goals, customer requirements, and regulatory standards, encompassing sourcing, procurement, manufacturing, logistics, inventory management, and demand planning.

• Leverage data analytics, forecasting tools, and market intelligence to optimize supply chain performance, manage risk, improve service levels, control costs, and enhance scalability.

• Build strong partnerships with suppliers, co-manufacturers, logistics providers, and key internal stakeholders through regular business reviews, performance metrics, and continuous improvement initiatives.

• Establish and monitor key performance indicators (KPIs) across the supply chain to drive reliability, efficiency, cost optimization, and customer satisfaction.

• Collaborate cross-functionally with Sales, Finance, Quality, Operations, and R&D to ensure alignment between demand planning, production capacity, inventory strategies, and customer fulfillment requirements.

• Provide accurate supply chain forecasts, capacity plans, and risk assessments to senior leadership to support strategic decision-making and growth planning.

• Lead contract negotiations and supplier management processes, ensuring continuity of supply, quality compliance, and competitive cost structures.

• Partner with Sales to ensure supply chain readiness for new product development, commercialization, and scale-up, enabling innovative solutions that meet customer and market needs.

• Develop and implement processes, technologies, and systems (ERP, planning tools, automation, reporting) to enhance supply chain visibility, efficiency, and professionalism.

• Evolve the Supply Chain, Procurement, Logistics and scheduling organizational structures to support future growth strategies, including talent development and succession planning.

• Design and implement leadership development and training programs for the Supply Chain organization in collaboration with corporate training resources.

• Advance integrated supply chain and sales strategies within the Cold Quest business unit, to support speed-to-market and operational agility.

Key Qualifications:

• Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration, Engineering, or a related field. A master’s degree (MBA or MS in Supply Chain/Operations) is preferred. Professional certifications such as APICS/ASCM (CSCP, CPIM), Six Sigma, or PMP are a plus. Industry board or association involvement is encouraged.

• Minimum of 15+ years of progressive experience in supply chain, operations, or logistics, with at least 5 years in a senior leadership role managing complex, multi-functional teams.

• Proven ability to build and lead high-performing supply chain organizations.

• Strong strategic planning, financial acumen, analytical, and critical thinking skills to optimize cost, service, quality, and scalability.

• Demonstrated success in developing, executing and optimizing supply chain strategies, budgets, and capital plans in a competitive, regulated environment.

• Experience in food manufacturing, distribution, cold chain, and regulatory compliance is strongly preferred.

• Experience working with large-scale retailers, distributors, and co-manufacturers in the food sector.

• Proven track record supporting new product introductions, commercialization, and go-to-market readiness from a supply chain perspective.

• Strong negotiation, supplier management, and relationship-building skills with the ability to influence internal and external stakeholders.

• Excellent communication, presentation, and interpersonal skills.

• Highly results-driven, resilient, and adaptable, with a passion for operational excellence in the food industry.

• Ability to navigate complexity and change in a fast-paced growth environment.

• This position will be based in Holland, MI, and is expected to be an onsite position, with the ability to travel as needed to suppliers, manufacturing sites, and industry events.

Benefits and Perks:

• Medical
• Dental
• Vision
• 401k
• Paid Paternity Leave
• Wellbeing programs
• Immediate Holiday Pay
• Paid Time Off
• Profit Sharing