Enterprise Supply Chain Analyst

We are seeking a Supply Chain Analyst to join our Supply Chain Operations team within Enterprise Services. As a key member of our team, you will be accountable for analyzing complex business problems across multiple supply chain pillars, coordinating with internal and cross-functional partners, and developing efficient solutions using various tools and systems. In this role, you will leverage your demonstrated understanding of the business's processes and operations to gather and ideate system requirements, streamlining processes for automation and efficiency. Your expertise will enable the development of scalable and sustainable solutions that meet the evolving needs of Meta's internal customers. You will work closely with cross-functional teams including operations, process engineering, procurement, compliance, and sourcing within the supply chain organization to identify areas for improvement and implement changes that enhance the overall customer experience and service efficiency. Your work will involve close collaboration with other Enterprise Services teams such as Helpdesk, Enterprise Products, Collaboration Technology, Exec Support, sourcing, and contingent worker experience teams. In this role, you will be at the forefront of shaping the future of enterprise supply chain in the High Tech industry, leveraging trends such as:Artificial Intelligence (AI) and Machine Learning (ML) to enhance customer experience and improve issue resolutionCloud-based technologies to enable seamless collaboration and communication with internal customersData analytics and insights to inform customer support strategies and drive business outcomesOmnichannel engagement to provide personalized and consistent experiences across multiple touch points

Enterprise Supply Chain Analyst Responsibilities:

• Collaborate with internal stakeholders and teams to understand business needs, conducting analysis to translate those needs into recommendations and system requirements
• Liaise with cross-functional teams and collaborate with best practices to ensure end-to-end process and tool consistency, driving innovation and improvement in customer satisfaction
• Analyze business requirements and develop technical solutions to meet customer support needs, including driving the design and implementation of data models, reports, and dashboards to support organization metrics and key performance indicators
• Use data to define KPI and success criteria for projects/initiatives, measure the current state, and track key indicators to drive improvement, ensuring data-driven decision making and continuous improvement
• Develop and maintain technical documentation for Enterprise Supply Chain processes and systems, organize and manage the troubleshooting of technical issues, providing timely updates to the business to ensure minimal impact on operations
  
  

Minimum Qualifications:

• Currently has, or is in the process of obtaining a Bachelor's degree in a directly related field, or equivalent practical experience. Degree must be completed prior to joining Meta
• 2+ years of experience in a similar industry/role
• Experience with business systems and technical problem-solving
• Proven experience in business systems analysis or a related role
• Demonstrated experience partnering with internal customers within a High Tech company
• Demonstrated communication and problem-solving skills
  
  

Preferred Qualifications:

• Certification in business systems analysis or a related field (e.g., CBAP, CCBA, etc.)
• Experience working in a supply chain operations environment
• Knowledge of industry-specific software and systems (e.g., ERP, CRM, etc.)
• Experience building and deploying systems/processes at scale
• Experience in data analysis tools such as SQL and Tableau
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$99,000/year to $144,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.