Procurement Manager

ABOUT US

Herschend is the world’s largest family-held themed attractions company, with a portfolio of over 40 family entertainment brands across North America, including destinations, resorts, theme parks, water parks, immersive experiences, and content enjoyed by audiences worldwide.

While each of our family brands offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our 22,000 passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feels welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. For more information, visit www.Herschend.com.

POSITION SUMMARY

In this new role, the Procurement Manager will identify opportunities to streamline and standardize purchasing efforts across the organization.

The position will focus on building strong enterprise-wide relationships and implementing efficient, strategic purchasing partnerships. The manager will work cross-functionally with Finance, Operations, and department leaders to align procurement initiatives with organizational goals. This role requires close collaboration with stakeholders to ensure they receive the appropriate goods and services while providing guidance throughout the entire purchasing process.

The Procurement Manager will also be responsible for driving cost-effective procurement strategies, optimizing vendor performance, managing contracts, and ensuring compliance with established policies and quality standards.

This hybrid position can be located at any location in which Herschend Enterprises has a property.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Contribute to a collaborative and professional work environment within the Corporate Finance team by demonstrating respectful communication, teamwork, and a commitment to supporting colleagues and delivering positive guest experiences.
• Partner with the Chief Financial Officer and Director of Risk Management to develop and implement centralized purchasing strategies designed to improve operational efficiency and manage costs.
• Lead supplier sourcing, evaluation, selection, and negotiation processes in accordance with company policies and procurement best practices.
• Collaborate with property and operational teams to identify purchasing needs and facilitate procurement activities with internal stakeholders.
• Utilize contract management systems to generate reports and proactively engage stakeholders in renewal planning, benchmarking, and request-for-proposal (RFP) processes.
• Identify and develop opportunities for enterprise-wide supplier agreements by leveraging consolidated purchasing volume to drive cost efficiencies and strategic value.
• Establish and maintain vendor relationships while defining performance expectations and service standards.
• Analyze market conditions, pricing trends, and supply risks to inform procurement strategies and decision-making.
• Negotiate contracts, pricing agreements, and service-level agreements to support business objectives.
• Monitor supplier performance, compliance, and potential risk factors in accordance with company policies and contractual obligations.
• Address vendor issues or disputes and work to ensure service delivery standards are met.
• Support the development and maintenance of a preferred supplier program.
• Track procurement spending against budgets and provide reporting on procurement performance metrics and key performance indicators (KPIs).
• Provide guidance to internal stakeholders regarding procurement processes to ensure alignment with corporate policies, internal controls, and applicable procedures.
• Serve as a working member of the Workday Procurement implementation and governance team, supporting business requirement definition, implementation activities, system enhancements, and ongoing governance.
• Partner with property-level purchasing teams and provide support for individual property procurement activities as needed.
• Identify opportunities for training and provide guidance on procurement systems, tools, and best practices.
• Foster cross-functional collaboration across departments to support operational and strategic business needs.
• Ensure procurement activities comply with internal controls, applicable regulations, and audit requirements.

EXPERIENCE & EDUCATION

• Understanding of entertainment and hospitality operations.
• Prior purchasing experience
• Experience in the use of ERP systems – JDE, Workday, Contract Management Tool.

SKILLS & QUALIFICATIONS

• Ability to manage multiple tasks, prioritize workflow, and meet established deadlines in a fast-paced environment.
• Demonstrated strategic thinking and sound decision-making skills with a results-oriented approach.
• Strong communication, negotiation, and contract management skills.
• Ability to build and maintain effective working relationships with internal stakeholders and external partners in a professional manner.
• Ability to support and adapt to organizational change initiatives and evolving business needs.
• Strong verbal and written communication skills with the ability to present information clearly and concisely.
• Ability to review, analyze, and interpret spending patterns and financial data to support procurement and business decisions.
• Proficiency in Microsoft Excel and other business productivity tools.