Supply Chain Director

Salary - 100,000 - 110,000 plus 10% annual bonus incentive

Company Description At FairWave Specialty Coffee Collective, we bring together leading specialty coffee brands with a shared mission: to deliver exceptional coffee, foster team growth, and strengthen the communities we’re part of. Join us and be part of a culture rooted in passion, innovation, and connection.

Role Description The Supply Chain Director is the senior leader accountable for FairWave's end-to-end supply chain strategy and performance across all of our coffee brands, cafe operations, production, and wholesale and e-commerce channels. This role sets the vision for how we plan, source, store, and move product, and builds the team, processes, and systems to deliver it. The Director owns the supply planning process, leads procurement and supplier strategy, and oversees inventory, warehousing, and logistics, ensuring the right products reach the right locations on time while reducing total cost, improving service levels, and supporting the company's growth and sustainability goals. As a key member of the operations leadership team, the Director partners with sales, marketing, finance, production, and brand leaders to align supply chain capabilities with business strategy.

Qualifications

Strategy & Leadership

• Develop and execute a multi-year supply chain strategy and roadmap aligned with FairWave's business objectives, brand portfolio, and growth plans.
• Lead, hire, develop, and mentor the supply chain team, including Warehouse Supervisors and Purchasing Managers; set goals, conduct performance reviews, and plan for succession.
• Build and manage the annual supply chain operating budgets, including freight, warehousing, and inventory carrying costs.
• Create and maintain product-level P&Ls to analyze profitability across brands and channels; monitor cost of goods, pricing, and margins to ensure they are in line with company goals, and recommend corrective actions when they fall short.
• Establish and report on supply chain KPIs (e.g., forecast accuracy, inventory turns, fill rate, on-time delivery, cost per unit, supplier performance) to the Chief Operations Officer and executive leadership.
• Identify and lead continuous-improvement and cost-reduction initiatives across the supply chain.

Demand & Supply Planning

• Oversee demand forecasting across brands and channels using historical data, promotional calendars, and real-time sales data.
• Ensure supply plans support forecasted demand, new product launches, seasonal offerings, and line extensions.
• Monitor forecast and plan accuracy, lead root-cause analysis of variances, and drive improvements to planning processes and tools.

Procurement & Supplier Management

• Lead strategic sourcing and procurement for materials, packaging, and cafe supplies,; consolidate spend across brands where it creates value.
• Negotiate pricing, terms, and contracts with key suppliers and vendors, and manage vendor selection, onboarding, and transitions.
• Develop supplier scorecards and conduct regular business reviews covering performance, forecasts, quality, and risk.
• Identify supply risks and develop mitigation and contingency plans, including alternate sourcing and safety stock strategies.

Inventory, Warehousing & Logistics

• Set inventory policies and targets to optimize inventory turns, reduce waste and obsolescence, and prevent stockouts across cafes, warehouses, and fulfillment channels.
• Oversee warehousing, receiving, and distribution operations, including space planning, layout, and labor efficiency.
• Manage outbound transportation and fulfillment strategy, including carrier selection, UPS rate negotiation, and freight cost management.

Systems & Analytics

• Own the supply chain technology stack, including ERP, inventory, and planning systems; lead system improvements, integrations, and new implementations in partnership with IT.
• Ensure accurate, timely supply chain data and reporting, and use analytics to inform decisions and drive accountability.
• Use AI tools such as Claude to develop automated reorder notifications, purchasing recommendations, and other data-driven purchasing strategies.

Cross-Functional Partnership & Compliance

• Work closely with sales, marketing, finance, production, and brand and cafe leaders to support product launches, promotions, and expansion into new markets or locations.
• Provide pricing recommendations to sales for new customers taking direct COGS into consideration as well as targeted margin percentages by sales category (Wholesale, Distributor, Retail, etc.)
• Accountable for upholding the company policies and procedures as approved by the leadership team.
• Perform other duties as assigned.

Qualifications & Skills

• Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a related field; MBA or APICS/ASCM certification (CSCP, CPIM) preferred.
• NetSuite Experience preferred
• A minimum of 8 years of progressive experience in supply chain management, including demand planning, procurement, and inventory management.
• A minimum of 3 years of experience leading and developing teams in a management or director-level role.
• Experience in food and beverage, consumer packaged goods, restaurant/multi-unit retail, or a similar multi-brand environment preferred.